Real Customer Story: Who Can Offer Help If You Are Diagnosed with Cancer? (Full Version)

Calvin, who works at an accounting firm, had developed irregular eating habits and disrupted daily routines due to his busy work schedule, frequently suffering from gastrointestinal issues. After seeking medical advice, his family doctor recommended him to admit to the hospital for gastroscopy and colonoscopy. He had busy schedule and concerned about the need for hospitalization and the associated costs.

Calvin reached out to Cigna Healthcare, and Cigna Care Manager assisted him to apply for the "Day Procedure Centre Cashless Service“. He was then conducted gastroscopy and colonoscopy at the Day Procedure Centre and able to leave right after the procedure, which was convenient, time-saving and eliminating the complex procedures without worrying about the associated costs.

Unfortunately, he was then diagnosed with stomach cancer. Watch the new Cigna Care Manager video, produced and modified based on a real customer case to understand how they assisted Calvin in different stage of his health journey…


Cigna Care Manager supported the customer with^:
00:43 Frequently suffering from gastrointestinal issues, an early signs of stomach cancer?
01:08 Endoscopy costs around HKD 50,000!?
01:52 Arranged consultations with network doctor for second medical opinion
02:07 Assisted on applying for the "Day Procedure Centre Cashless Service“*
03:24 Referred to network Specialist of General Surgery and Oncology and follow up on treatment and recovery
03:55 Arranged for a nutritionist during treatment, introducing participation in support group for patients and provided emotional support

Click here for more details about "Day Procedure Centre Cashless Service“: https://bit.ly/3CHE2OS

^ Medical support service and value-added services are subject to individual cases.
*Day Procedure Centre Cashless Service applicable to designated Cigna medical plans. Terms and conditions apply.

#DayProcedureCentreCashlessService #Stomachcancer #CignaHealthcare #CignaCareManager #VHIS #MedicalInsurance

This video is produced and owned by Cigna Worldwide General Insurance Company Limited ("Cigna Healthcare"). The above information cannot be used as an insurance contract executed between Cigna Healthcare and any person or group or as an offer, invitation or lobbying to enter into any insurance contract. For details of the Cigna Care Manager, Day Procedure Centre Cashless Service and Cigna Medical Insurance Plan, please refer to the relevant terms and conditions or contact Cigna Healthcare. Cigna Healthcare assumes no responsibility for the use and interpretation of the content in this video by any third party, and does not make any warranties or representations as to the accuracy and completeness of the material. Cigna Healthcare shall not be liable for any loss, damages or other expenses arising from above content. This video is intended for use in Hong Kong and should not be construed as Cigna Healthcare selling, lobbying for the purchase or offering of any insurance product outside Hong Kong.